Privacy Policy

Version 2026-10-08

This privacy policy explains how Local10 handles your information.

1. Who we are

Local10 is run by Local10 Ltd (company number SC901963), Unit 106 Embroidery Mill, Abbey Mill Business Centre, Paisley, PA1 1TJ. Contact us at support@local10app.co.uk.

2. Shops — what we collect

Your shop name, email address, shop location, address, postcode, contact number, shop front photo, the deals and photos you publish, your subscription status, and a record of when you agreed to our Terms and Privacy Policy. Your password is handled securely by our login provider and we cannot see it.

We never see your card or bank details. Payments are handled by Apple or Google for in-app subscriptions, or by Stripe for subscriptions set up on our website. For website subscriptions, we keep a Stripe customer reference so we can match your payments to your shop.

3. Customers — what we collect

Customers do not create an account or give us their name or email. We store an anonymous app ID, a device notification token (so we can send alerts about shops you follow), and the list of shops you follow. If you report a deal, we store your anonymous app ID, the deal and the reason you chose. Your location is used on your phone to show deals near you; we do not store it.

4. How we use it

To show shops and deals to nearby customers, place shops on the map, send deal notifications to followers, manage subscriptions and payments, review reported deals, send account emails (such as renewal or payment notices), and keep the service secure.

5. What is public

Shop names, locations, addresses, contact numbers, shop front photos, and deals are shown publicly to customers as part of the service.

6. Service providers

We use trusted providers to run Local10:

• Google Firebase — database, logins, photo storage and notifications
• RevenueCat — in-app subscription management
• Stripe — payments for subscriptions set up on our website
• Resend — account emails
• postcodes.io — finding a shop's location from its postcode during website signup
• Apple and Google — in-app payments and notifications

Some providers may process data outside the UK, with appropriate safeguards in place. We do not sell your data.

7. How long we keep it

Deals and their photos are deleted automatically about 36 hours after posting. Shop information is kept while your shop account exists, and is deleted when you remove your shop in the app. Payment records may be kept for longer where the law requires it (for example, for accounting). You can email us to ask us to delete any other information.

8. Your rights

You can ask to access, correct, or delete your information, or object to how we use it, by emailing support@local10app.co.uk. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

9. Security

We take reasonable steps to protect your information but cannot guarantee absolute security.

10. Changes

We may update this policy from time to time. The latest version is always available in the app and on this page.

How to delete your data

Shops:

1. Open the Local10 app and log in to your shop.
2. On your Shop Dashboard, scroll down to Cancel account.
3. Tap Remove my shop from Local10 and confirm with your password.

This permanently deletes your shop, its deals and photos, and your login. A subscription set up on our website is cancelled automatically. An in-app subscription is not cancelled automatically — please cancel it first so you are not charged again:

• iPhone: Settings app → your name → Subscriptions → Local10 → Cancel Subscription.
• Android: Google Play Store app → profile picture → Payments & subscriptions → Subscriptions → Local10 → Cancel.

Customers: deleting the Local10 app removes it from your phone. To ask us to delete the anonymous information linked to your app (such as the shops you follow), email support@local10app.co.uk.